About the Role
As a Remote Live Chat Assistant, individuals will engage with customers via online chat platforms to address inquiries, provide product information, and offer assistance. Responsibilities include answering customer questions, guiding users through sales processes, and promoting special offers or discounts.
This role involves working flexible hours, allowing team members to fit the job around other commitments. With full training provided, no prior experience in live chat is necessary. Successful candidates will have the opportunity to work from home and contribute to enhancing customer satisfaction and driving sales for various businesses.
Requirements
Device: Access to a phone, tablet, or laptop capable of using business chat functions (social media and website chat).
Internet Connection: Reliable internet access.
Independence: Ability to follow instructions and work independently.
Location: Must be able to work from your country of residence.
Flexibility: Willingness to work varying hours each week to fit your schedule.
About the Company
The company connects everyday individuals with online businesses in need of live chat support. They focus on helping companies improve their customer service and sales through accessible, entry-level positions. Full training is provided, making it an ideal opportunity for those new to live chat roles or seeking flexible work. The company aims to offer a supportive work environment that fits into a variety of schedules, helping team members contribute to the success of their clients.